Returns & Exchanges

Please email vandpjewelry@gmail.com We only accept exchanges for equal or greater value items within 10 days of the delivered date. We do not accept returns. There is a $35 re-stocking fee per item on exchanges. Only one exchange per order. Any item that is altered in any way or engraved is ineligible for an exchange. We understand the challenge some may have of buying jewelry online and want to do our best to make the process as clear and simple as possible. Your satisfaction is our priority and that is why we make sure our item descriptions are accurate and our customers are informed. Generally exchanges take 10-14 business days after your package arrives back at our store. Exchanges must include your date of purchase, order number, shipping address and exchange instructions.